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3 tips to ensure your company’s TRACED Act compliance
December 23, 2020 at 8:00 AM
phone of a telecoms company following TRACED Act compliance guidelines

The TRACED Act, which was passed on December 30, 2019, requires all call originators to use newly-mandated STIR-SHAKEN call authentication tokens as a way to combat SPAM and robocalls.

However, because the law is a relatively new one, the guidelines to follow can be somewhat confusing to understand. With that in mind, Prescott-Martini is here to help guide you through the steps you need to take.

Here are three tips to help your telecom company maintain compliance with the recently-passed TRACED Act.

1. Implement a compliant number authentication system

Communications companies like AT&T, Verizon, and Sprint must add a call authentication system that uses STIR-SHAKEN technology to their existing infrastructure, one that allows them and their subscribers to properly identify those making outgoing calls on their networks.

Although most carriers have already implemented these guidelines, smaller ones with older technology may require additional time to get their networks up to speed. If you find yourself in this category, you must provide the FCC with notification as well as a framework for your implementation process by December 29, 2020.

The deadline to meet the TRACED Act compliance guidelines is June 30, 2021.

2. Assess TRACED Act compliance on all outbound calls on your network

Telecoms companies are encouraged to establish processes to pull caller ID display reports on all outgoing calls made by network subscribers.

This must be done regularly to ensure all users are adhering to the TRACED Act guidelines. Doing so will also make sure that the numbers that your subscribers are using for outgoing calls are registered with the appropriate companies.

Additionally, you may find it helpful to assess the fraud and spam scores assigned to your users when you pull your caller ID display records.

3. Check for any additional implementation guidelines outlined by the FCC

According to the timeline provided by the FCC, the organization has several requirements that it must also follow between now and the end of 2022.

As a result, you may find that they may add additional requirements to follow in the next few years. Temporary legislation changes may also come about as a response to the coronavirus pandemic.

Of course, these are only general guidelines to consider. Because there may be differences in the implementation process depending on your company’s unique situation, consultation with a legal expert on the matter as well as a STIR-SHAKEN service provider will be helpful in determining your company’s next steps.

Contact Prescott-Martini, LLC today

To ensure that your telecoms company follows the TRACED Act compliance guidelines, you will want to have a service provider on your side that understands STIR-SHAKEN technology inside and out. That’s where a company like ours comes in.

Prescott-Martini is a STIR-SHAKEN token database operator with the unique expertise needed to guide telecoms companies like yours as they work to implement the latest government regulations for the industry. We provide organizations with the technology they need to prove that the calls going through your network are legitimate.

To learn how Prescott-Martini can help your organization remain compliant in the face of the latest call authentication legislation, contact us through the form on our website.