Unless you have provided prior express consent to be contacted, the Telephone Consumer Protection Act generally prohibits the following - even if you’ve established a business relationship with the company:
• Calls placed to residences before 8 am or after 9 pm, local time.
• Calling consumers who specifically asked the company not to call them (companies must maintain and honor an internal “do-not-call” list for 5 years).
• Calling consumers placed on the National Do Not Call Registry.
• Failing to identify the person or entity on whose behalf the call is being made and providing a telephone number or address at which that person or entity may be contacted.
• Using an artificial voice or a recorded message.
• Using an automated dialing machine to place the call.
• Sending unsolicited advertising faxes.