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Why major telecom services need a call filtering service
June 7, 2022 at 1:00 AM
Image of someone at a call center who needs a call filtering service.

There are now federal mandates for telecom services to implement robocall blocking. At best, robocalls are an annoyance that cost Americans billions in wasted time. But the consequences can be much more dire for individuals who aren’t aware of the threat from spam calls. Robocalls also cost individuals $10 billion in fraud. The expense and disruption of automated spam calls are just a few reasons the federal government created new regulations. Now, telecom services must block calls from companies that haven’t registered with the Federal Communications Commission. Here’s why all major phone providers need a call filtering service.

Meet federal regulations

While the new mandate has been in place for a year, companies are still slow to meet new standards. Only 17 percent of businesses have implemented software to block robocalls, leaving the vast majority of telecom services behind in meeting federal regulations. Just over half are developing proprietary software to meet compliance.

However, you don’t have time to develop software when you’re busy running a growing enterprise. Prescott-Martini uses patent-pending technology to help telecommunications providers meet federal regulations without disrupting your daily operations.

Protect legitimate calls through your business

Only 18 percent of consumers answer calls from legitimate businesses, and three-quarters of Americans will decline calls if they think a call might be spam. Beyond compliance with federal regulations, you can protect your business from consumers avoiding your calls because they’re afraid of spam.

You also ensure that there won’t be any service disruption because your calls don’t have the correct STIR/SHAKEN token for a verified call. Working with Prescott-Martini, you can ensure seamless service operations.

Stay current on technology for the future

As governments continue to step in to protect citizens from fraud and nuisance calls, telecommunications providers will have to implement new processes to meet stricter requirements. By partnering with a STIR/SHAKEN token provider, you can maintain business as usual while letting someone else worry about verifying calls.

As a telecom provider, it’s essential to ensure customer calls reach their destinations. With a Prescott-Martini token, call recipients can trust that the call originated where it says, without fear of spam or threat of fraud.

What goes into a call filtering services

Prescott-Martini has patent-pending technology that makes it easy to get the STIR/SHAKEN tokens you need for calls. Our service integrates seamlessly with existing telecom operations by:

  • Adding an ANI verified caller-ID to calls when we receive a data query
  • Calls receive a STIR-SHAKEN signature certification that meets national requirements
  • Insert the provided ANI into the call header
  • The call recipient sees a message similar to a caller ID banner on their phone call

Many telecom services are avoiding dealing with the new STIR/SHAKEN regulations. Still, the sooner you incorporate new standards into your processes, the better prepared you will be when regulators begin to enforce the new requirements.

Prescott-Martini provides telecom services with the call filtering services they need to stay compliant with regulations.

We use patent-pending technology to help companies meet federal regulations regarding robocalling and consumer privacy protections. Prescott-Martini delivers affordable, advanced solutions that work when needed, so you can focus on running your business without worrying about maintaining compliance. Our team members bring over 150 years of experience in the telecommunications business to our clients, so we’re able to offer technology products that meet your needs without breaking your budget. When you’re confused about your responsibilities and obligations regarding new regulations, we offer expertise and solutions to ensure you can maintain operations without added hassle and stress.

Contact Prescott-Martini to get the expertise and reliable products your telecom operation needs for call filtering services.

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