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3 questions to ask your STIR-SHAKEN certificate authority
December 23, 2020 at 8:00 AM
Two men looking at a phone after a business meeting. STIR-SHAKEN call authentication technology makes it more likely for everyone to answer the phone.

With several deadlines for STIR-SHAKEN implementation quickly approaching, if you haven’t yet chosen a STIR-SHAKEN service provider, you may be struggling to decide on which one to work with.

If this is the case for you, here are three questions you should ask every STIR-SHAKEN certificate authority your company is considering before you hire them.

1. What is your company doing to ensure that your clients are meeting STIR-SHAKEN guidelines?

Our mission is to provide verified ANIs and digital tokens to telecoms companies and their subscribers, in order to ensure their compliance with the TRACED Act and general STIR-SHAKEN standards.

Because the guidelines outlined by the FCC and other federal and state organizations aren’t set in stone, you may be faced with additional implementation needs in the next few years. Since this can be a lot for telecoms companies to take in, we’ll also keep track of these changes and ensure that your company complies with them, so you don’t have to.

It’s important to make sure that the service provider you choose to work with is able to meet the guidelines outlined in the TRACED Act. If your network subscribers find out that you aren’t compliant, they may feel forced to switch providers — a move that ultimately affects your bottom line.

2. How can your company help me meet the deadlines outlined in the TRACED Act and other federal and state laws?

The national STIR-SHAKEN administrator has provided Prescott-Martini with a signature certificate, one that is accepted by every major telephone carrier in the United States. This means that our clients should not experience any issues with their users making outgoing calls, provided that those users are also complying with STIR-SHAKEN guidelines.

If your company doesn’t need this call authentication technology yet but foresees the need for it in the near future, we also offer a standby service that jumpstarts the engineering and testing process so that your company is ready to utilize the technology at full volume at a moment’s notice.

3. How can we help our customers prepare for STIR-SHAKEN implementation?

In the next few months, your company should prioritize giving your users the ability to sign all outbound calls in accordance to STIR-SHAKEN recommendations. Recommend your network subscribers to regularly conduct test calls to see if any issues come up with blocked calls or their caller ID labels as well.

Additionally, you may also want to send your customers educational information on how to uphold the best practices outlined by federal and state laws. By keeping them up-to-date on the latest STIR-SHAKEN guidelines, you may be able to help streamline your implementation timeline and run into fewer issues down the road.

Make Prescott-Martini, LLC your STIR-SHAKEN certificate authority

When it comes to the TRACED Act guidelines and call authentication technology, Prescott-Martini is the leading STIR-SHAKEN certificate authority today.

If your telecoms company hasn’t ensured its compliance with the latest call authentication legislation, you may be subject to penalties down the line. Avoid them by working with a service provider like us.

Get in touch to learn more about our STIR-SHAKEN technology and ask any questions you may have by sending us a message today.