In an era where robocalls have become a growing nuisance for individuals and businesses alike, the Federal Communications Commission (FCC) has taken a significant step towards combating this issue. The implementation of the STIR/SHAKEN standards marks a transformative moment in the fight against unwanted automated calls. In this overview, we will provide an overview of STIR/SHAKEN and explore the various ways in which these protocols can help minimize the prevalence of robocalls.

Understanding STIR/SHAKEN Standards.

STIR/SHAKEN, which stands for Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using Tokens (SHAKEN), is a set of protocols developed to combat illegal robocalls. These standards were introduced and passed by the FCC in 2019, with full implementation required by major voice service providers by June 2021.

The protocols work by verifying the authenticity of caller ID information. STIR/SHAKEN ensures that voice service providers are able to verify and authenticate the origin of calls, giving consumers more confidence in the legitimacy of incoming calls. This represents a significant step towards addressing the increasing number of fraudulent robocalls that have become a menace to society.

How STIR/SHAKEN Standards Helps Minimize Robocalls.

Caller ID Authentication.

One of the key features of STIR/SHAKEN is the ability to authenticate caller ID information. This means that when a call is made, the originating provider can sign the call with a digital certificate, indicating that the caller is authorized to use the number displayed on the recipient’s caller ID. Conversely, the recipient's service provider can verify the signature, ensuring the accuracy of caller ID information. This crucial mechanism eliminates the ability of scammers to spoof legitimate phone numbers, making it more difficult for them to execute illegal robocalls.

Trustworthy Caller ID.

By implementing these protocols, STIR/SHAKEN helps restore trust in the caller ID system. With authenticated caller ID information, users can have greater confidence in answering calls, knowing that the displayed number is most likely genuine. This certainty empowers individuals to identify and respond to legitimate communications, while effectively ignoring malicious and fraudulent calls.

Fraud Detection and Blocking.

STIR/SHAKEN standards not only tackle the issue of caller ID spoofing but also aid in detecting and blocking fraudulent robocalls. By implementing the standards, service providers can efficiently analyze call data, identifying patterns and characteristics commonly associated with robocalls. This proactive approach enables the providers to automatically block or flag suspicious calls, significantly reducing their occurrence.

Increased Legal Deterrent.

STIR/SHAKEN also serves as a deterrent for robocall scammers by creating legal consequences and penalties for those who violate the protocols. The implementation of these standards strengthens regulatory efforts to combat unwanted automated calls and empowers law enforcement agencies by providing a robust framework for identifying and prosecuting those responsible for illegal robocalling operations.

The Road Ahead.

The implementation of STIR/SHAKEN protocols by voice service providers marks a significant milestone in the fight against robocalls. While these standards represent a giant leap forward, completely eradicating the problem may still take time. However, with the collaboration of industry stakeholders, ongoing advancements in technology, and support from regulatory bodies such as the FCC, the future looks promising in bringing an end to the robocall epidemic.

As these protocols become more widely adopted and enforced, consumers can expect a significant reduction in the number of fraudulent robocalls disrupting their lives. STIR/SHAKEN provides a comprehensive and effective means to mitigate the impact of robocalls, ensuring that our phone lines become avenues of legitimate communication once again.

Are You Ready to Implement STIR/SHAKEN Standards?

Prescott-Martini specializes in helping telecommunications providers avoid costly penalties by ensuring you meet these new standards. You can learn more about our unique solutions online, or contact us to schedule your initial consultation.