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How The STIR/SHAKEN Approach Prevents Common Issues
January 6, 2023 at 8:00 AM
How does STIR/SHAKEN work for preventing scam calls?

If you are searching for a telecommunications security solution to protect yourself against scam callers and robocalls, you may have already come across the acronym, STIR/SHAKEN. This popular approach combines a variety of security protocols that bring fraudulent and illegal telephone scams to light. The STIR/SHAKEN strategy has prevented the loss of private data such as banking details and personal information on a mass scale. STIR/SHAKEN was established in 2021 after several regulatory bodies approved the use of this security method in North America.

At Prescott-Martini LLC, we use the STIR/SHAKEN approach to provide our clients with sufficient protection against scam callers. At this point, you may be wondering - how does STIR/SHAKEN work? In the following article, we will answer this question by highlighting a few of the common security issues that this solution prevents.

Flag illegitimate calls with digital certificate technology

The primary function of STIR/SHAKEN or Secure Telephony Identity Revisited and Signature-based Handling of Asserted information using toKENs, is to produce signature certificates that verify safe, legitimate caller-IDs. Automated Number Identifications (ANIs) are collected by STIR/SHAKEN administrators such as our professional team at Martini-Prescott LLC, and are subsequently shared between all major U.S. telephone carriers. Our role is to provide a full inventory of ANIs to our clients, giving them the ability to tag verified phone numbers with corresponding SIP headers. We have optimized this process by incorporating a specialized API that allows the user to easily add, delete, or edit the ANIs in their account. The result is an organized system whereby phone users can feel confident in the legitimacy of the calls that come through their network.

Avoid fines by adhering to TRACE regulations

Call monitoring is an excellent tool that large scale corporations can use to catch scam callers and report illegal activities. However, the FFC has implemented a variety of regulations to ensure the privacy of consumers is protected. Consequently, it has become difficult for businesses to implement call monitoring without being charged with fines or facing other serious repercussions. At Prescott-Martini LLC, we offer a network monitoring service that carefully navigates the complex legal restrictions associated with this process. We remain in strict compliance with TRACE regulations and other governing bodies that regulate call monitoring services. By entrusting our team with your network monitoring processes, you can protect your business and save money on expensive fines.

Prevent long-term damages

The effects of telephone scams often extend far beyond an initial phone call. Once a scam artist has successfully retrieved the private information they are looking for, they may continue to steal data or drain funds from your bank accounts for months before the issue is identified and resolved. For example, one of the most common types of telephone scams in the United States involves the sale of antivirus computer software. Many victims of these scams make the mistake of believing they have simply paid a one-off fee for an illegitimate service. The reality is, scam callers often use this technique to gain remote access to your computer and install spyware. Once this type of software is installed, the attacker can access all of the private information on your computer without your knowledge. This is a major problem for businesses that store private customer data on their servers. The long-term ramifications of these scams can be detrimental to your company reputation. Applying the STIR/SHAKEN approach is a proven way to prevent these prolonged issues from happening.

Your security is of the utmost importance. For more information on how STIR/SHAKEN works, do not hesitate to contact us.

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