Robocalling - a term we're all too familiar with. It's no secret that this invasive form of communication has become a daily nuisance for individuals and the Federal Communication Commission (FCC). But what exactly is robocalling, and why is it detrimental? In this helpful guide, we'll delve into the relationship between the FCC and robocalls and how they are employing various compliance standards to protect individuals.

Understanding robocalling.

Robocalling is an automated telephone system that uses computer-generated messages to make unsolicited calls. These calls are often made in large quantities, with the aim of reaching as many individuals as possible. Robocalling can be a nuisance for consumers because it interrupts their daily lives with disruptive and unwanted calls. These calls can include anything from scam attempts to pushy telemarketing pitches.

Apart from being a nuisance, robocalling also poses risks to consumers. Scammers may use robocalling as a tool to perpetrate financial fraud or gain unauthorized access to personal information. They may impersonate reputable organizations or government agencies, tricking people into sharing sensitive data or making transactions under false pretenses. Additionally, the invasive nature of robocalls infringes upon individuals' privacy, causing frustration and anxiety.

The FCC and robocalls.

The FCC has been actively working towards curbing this pervasive problem by implementing compliance standards and imposing penalties for non-compliance. These standards aim to create a safer calling environment and provide individuals with effective tools to evade unwanted calls.

Caller ID authentication.

One of the most significant steps taken by the FCC for robocalls is the implementation of the STIR/SHAKEN protocols. STIR stands for Secure Telephony Identity Revisited, while SHAKEN stands for Signature-based Handling of Asserted Information Using Tokens. These protocols work in tandem to authenticate caller ID information, ensuring that the caller's identity is legitimate and accurate.

"Do Not Call" registry.

The FCC introduced the National Do Not Call Registry, which allows individuals to opt-out of receiving unwanted telemarketing calls. Telemarketers are required to adhere to this list and are subject to penalties if they fail to do so.

Robocall mitigation database.

To further amplify the FCC’s robocall measures, it has also set up the Robocall Mitigation Database, which requires Voice Service Providers (VSPs) to register and provide information regarding call authentication and mitigation techniques they are employing. This database promotes transparency and facilitates effective measures against illegal robocalling.

Call blocking.

The FCC has also facilitated the implementation of call blocking technologies by enabling default and opt-out call blocking options for all consumers. Phone carriers are now allowed to use analytics and advanced algorithms to proactively block suspicious calls, reducing the chances of robocalls reaching consumers.

Enforcement against non-compliant entities.

The FCC actively investigates and punishes non-compliant entities that engage in illegal robocalling activities. These stringent enforcement actions serve as a deterrent and reinforce the FCC's commitment to protecting individuals from unwanted call intrusions.

Overall goals of the FCC for robocalls.

The FCC's ceaseless battle against robocalling reflects its dedication to protecting individuals and curbing the incessant nuisance caused by these automated calls. By implementing compliance standards and spearheading initiatives such as STIR/SHAKEN protocols, the FCC is continuously working towards a robocall-free future.

You could be affected by the FCC’s measures for robocalls.

If you’re a telecommunications provider, then you need to do your part to remain compliant with the constantly evolving protocols the FCC implements for robocalls. Prescott Martini can help you do just that. Our management team brings 175 years of extensive professional experience to help companies just like yours operate in the complex USA environment legally. You can learn more about our extensive monitoring services online, or get in touch to schedule an initial consultation today.